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Privacy Policy

Privacy Policy of DB Fine Chemicals & Specialities (Pty) Ltd

 

Last Updated: 21/05/2026.

 

DB Fine Chemicals & Specialities (Pty) Ltd (“DB Fine”, “we”, “us”, or “our”) is committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently in accordance with the Protection of Personal Information Act, 2013 (POPIA).

 

1. Information We Collect

 

We may collect and process the following personal information:

 

  • Full name

  • Company name

  • Email address

  • Telephone number

  • Physical and postal address

  • Billing and payment information

  • Product enquiry details

  • Website usage information through cookies and analytics tools

 

2. How We Use Your Information

 

We use your information to:

 

  • Respond to enquiries and requests

  • Provide quotations and product information

  • Process orders and deliveries

  • Manage customer relationships

  • Improve our products, services, and website

  • Comply with legal and regulatory obligations

  • Send relevant business communications where permitted by law

 

3. Sharing of Information

 

We do not sell personal information.

 

Your information may be shared with:

 

  • Logistics and shipping providers

  • Payment service providers

  • Professional advisors and auditors

  • Regulatory authorities when legally required

  • Third-party service providers assisting us in operating our business

 

All third parties are required to maintain appropriate confidentiality and security standards.

 

4. Data Security

 

We implement reasonable technical and organisational measures to protect personal information against:

 

  • Unauthorised access

  • Loss

  • Misuse

  • Alteration

  • Disclosure

 

While every effort is made to protect information transmitted online, no transmission over the internet can be guaranteed to be completely secure.

 

5. Cookies

 

Our website may use cookies and similar technologies to:

 

  • Improve website functionality

  • Analyse website traffic

  • Enhance user experience

 

Users may disable cookies through their browser settings, although certain website functions may be affected.

 

6. Your Rights

 

Subject to applicable law, you may:

 

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of information where legally permissible

  • Object to certain processing activities

  • Withdraw consent where processing is based on consent

 

Requests may be submitted using the contact details below.

 

7. Retention of Information

 

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected or as required by law.

 

8. Third-Party Links

 

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites.

 

9. Contact Information

 

For privacy-related enquiries, please contact:

 

DB Fine Chemicals & Specialities (Pty) Ltd

 

Email: information@dbfine.co.za

Telephone: +27 11 807 2991

Address: Unit 5 & 6, Woodview Office Park, 1 Humber St, Woodmead, Sandton, 2191.

 

10. Changes to this Privacy Policy

 

We reserve the right to amend this Privacy Policy at any time. Updated versions will be published on our website with the revised effective date.

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